THE REEF Playacar Resort (Leading Vacation Club)Timeshare COMPLAINTS

The Reef Playacar Resort & Spa, Leading Vacation Club, The Reef Coco Beach

Legal name
Inmobiliaria Kasamarina S.A. de C.V.
Sales locations
Playa del Carmen
Rental companies
Elite Guest Circle & Strategic Marketing Solutions
Common Complaints: 
  • the 5 days period to cancel is never mentioned in the presentations, they also state that "Saturday" in Mexico is a "business day" which is not. The 5 days period to cancel is a legal right which cannot be waived. 
  • The sales people promise to “trade-in” timeshares as part of their sales tactics. the sales man refers you to a resell or rental company for the sale or rental of your previously or new timeshare to paid off your new purchase. At the end, the resale and/or rental company does nothing for you, the client are stuck with your two or more timeshares. 
  • they promise no further fee besides the "All-Inclusive". but the special assessment fee keeps going up and up every month for unknown reasons.
  • His Timeshare´s program Leading Vacation Club doesn´t work as the salespeople promised

The reef phone:
Phone: +52 98 48 73 41 20
Fax: +52 98 48 73 20 01
Toll free number
USA : 1 866 384 3656
Mexico : 01 800 714 0220

To receive more information about The Reef Playacar and Leading Vacation Club timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

Reef Playacar/Leading Vacation Club Complaints

Below, we have a forum where members of The Reef Playacar/Leading Vacation Club share their experiences with the timeshare resort. The staff at Mexican Timeshare Solutions has no influence over the claims, complaints, and comments posted by users.

What clients say

I called Mexican Timeshare Solutions with hopes of getting my contract cancelled with my credit score unaffected. Mexican Timeshare Solutions did better than that, within 2 months they had the contract cancelled and 100% of my money was returned to me. I was amazed at the timely manner in which they resolved my dilemma. Also, I paid no money for their services until the money was returned to me, job complete. They worked for me on a contingency plan. If they were unsuccessful, I would pay nothing.
July Syms | Royal Elite Timeshare scam victimView more testimonials
106 comments Write a comment
Share your timeshare experience.

Your e-mail and phone number will not be public.

Should Mexican Timeshare solutions help you today?Our work is based on a Contingency Basis: NO RESULTS, NO PAY.Get a FREE consultationSend us a message +1 888-275-35-9510:00 am - 6:00 pm Central Time