Frequently asked questions

In 100% of cases, we, MTS are able to achieve the cancellation of a timeshare contract. In many cases, depending on different factors, we are also able to collect our client's deposits back. If we believe we cannot, we will let you know right away. Timeshare cancellation ensures that you do not have to make any more payments to the resort.

A scam, fraud or misrepresentation occurs when a sales representative creates false expectations with the intention of making a sale. Common promises include such things as renting a timeshare to create a substantial income; promising the sale of another timeshare and using the money as equity to absorb the cost of the new one; or, simply, creating unrealistic expectations to exchange their timeshare for airfare, exclusive hotels, or highly demanded locations.

Your credit score will remain intact.

We look forward to give you peace of mind ASAP.
These are the three main goals when representing you as a client:

1. Cancel your contract promptly and avoid further payments.
2. Cancel any further obligations with the timeshare developer.
3. In some cases, recover any payments given to the timeshare developer.

Various reasons:

1. We are the only firm in Mexico that specializes in resolving timeshare fraud claims.
2. We have been victims of fraudulent timeshare sales practices in the past and empathize with the feeling of being taken advantage of. We see value in providing a service that is rooted in integrity.  Our testimonials say it all.
3.  We are professionals who know how to use legal aid to prevent you from getting robbed by a salesperson.
4. We are here to aid owners with their timeshare problems.  If we cannot assist, we will let you know up front without incurring any costs.
5. Our work is based on a contingency basis, we only get paid if we can cancel your timeshare contract.

You can stop your payments as soon as we have received your agreement and authorization to represent you as our client.

The process is very simple. First, call our toll-free number, email us, or fill out our contact form to explain your situation. We'll contact you shortly after to gather some initial information. Then, we'll set you up for your free consultation with one of our associates, who will be able to advise you about your specific timeshare scam problem.

When Mexican Timeshare Solutions handles your case, your timeshare scam or fraud claim will most likely be settled out of court. In fact, 99% of the cases we handle never see the inside of the courtroom.  Recognizing our record, the vacation ownership developers usually prefer to settle out of court when we are representing the victim who purchased a timeshare. However, unlike some other firms, we have qualified attorneys who are prepared to go to court if necessary.

There are a few hints below, if you can identify with any of these, you probably should get professional legal assistance immediately.

1. You have been told that a timeshare is a financial investment.
2. You have been told you can make money by renting your timeshare (rental income is presented as a "sure thing")
3. You have been told that if you get tired of your timeshare, you can easily resell it and even make a profit on it.
4. Furthermore, you have been told that you waived your 5-day right of rescission as part of the deal. (You can't waive them no matter what you do or say!)
5. You have been promised something else as part of your package (discounted airfares, extra days of stay at the property, or other properties).
6. You have been told that there are tax advantages.

Each case depends on a variety of factors, such as the complexity of your problem and the tactics of the timeshare company you purchased from. Your case is also subject to the scheduling of the courts. One aspect is for sure: THE SOONER YOU FILE A COMPLAINT, THE GREATER YOUR CHANCES OF GETTING YOUR INVESTMENT BACK.

We have a 100% cancellation rate. We put all our efforts into representing you with the highest level of commitment so that we can achieve a positive outcome in your case.

If you are certain that you want to cancel your contract, contact Mexican Timeshare Solutions now; you should not pay for it. This is another reason to pick up the phone and call our toll-free number immediately.  Remember, as soon as we represent you, you will be protected by experts with more than 18 years of experience and thousands of successful cases resolved like yours.

Our work is based on a contingency basis. Remember that we don't get paid until your contract has been canceled.

It is a common practice for timeshare developers to prevent you from rescinding your contract. This constitutes fraud. If you have been in this situation, call our free number (888) 275-35-95

Because of the administrative nature of this federal office, they cannot dictate mandatory resolutions to resolve controversies presented to them.  They act as conciliators between the parties. If you are not satisfied with the outcome of PROFECO'S resolution, you should seek legal advice.

Unfortunately, all misrepresentations in the timeshare presentation are done on scratch paper and are said verbally, lies are not usually stated in the contract. Verbal promises are not valid for PROFECO’s procedure.

Yes, there is. If you wish to cancel your contract, you have the right to do so even if a timeshare resort does not grant you the cancellation of your contract. Contact MTS now for a free consultation on how we can cancel your timeshare contract for you.