My husband and I were panicked when we found out our timeshare was not what we thought it was after all papers were signed. I found this company online and had high hopes that we could cancel our contract. I was pleased to hear Mexican Timeshare did not want money to start off with, because we had already lost so much money. Carlos and Jennifer were always available to answer questions and listen. I trusted Carlos, and he restored my faith in Mexican culture and visiting there one day again. Thank You!